Help Center - MIDIFILES.COM
Collect and earn Points with every purchase!
Every euro spent earns you loyalty Points
My Account
Passwordless Login
MIDIFILES.COM uses a modern passwordless login system for maximum security:
2
Receive magic link
You'll receive a secure login link by email (check spam if needed).
3
Click to log in
Click the link to access your account instantly. No password to remember!
Tip: The magic link expires after 15 minutes for security reasons. If expired, simply request a new one.
What You Can Do in Your Account
- View your orders - Complete order history with invoices
- Download your files - Instant access to all your MIDI files
- Manage loyalty points - Check your balance and generate coupons
- Update your information - Email, billing address, preferences
- Track your deliveries - Real-time order status
File Downloads
After Your Purchase
Once your payment is confirmed, you can download your files in 2 ways:
Method 1: Confirmation Email
Click the download link in the order confirmation email you receive immediately after purchase.
Method 2: Your Account
Log in to
your account and click "Download" next to your order.
Re-download Your Files
All your purchases are saved in your account. You can re-download them anytime:
No limits: You can re-download your files as many times as needed, forever. Your purchases never expire.
Problem downloading? Check your spam folder for the confirmation email, or
contact us with your order number.
Loyalty Program
Collect and earn Points with every purchase!
How It Works
Our loyalty program is simple and generous:
| You Spend |
Points Earned |
| 10 euros | 100 Points |
| 50 euros | 500 Points |
| 100 euros | 1 000 Points |
| 200 euros | 2 000 Points |
| 500 euros | 5 000 Points |
Simple math:
10 Points earned per euro spent
The more you buy, the more Points you collect!
When Are Points Credited?
Points are automatically credited 1 hour after your payment is confirmed. This delay prevents abuse in case of refund requests.
If your order is refunded or canceled, the corresponding points will be automatically deducted from your balance.
How to Use Your Points
Using your points is quick and easy:
2
Check your balance
See your total available Points.
3
Choose your amount
Select the amount you want: 5, 10, 20, or 50 euros (depending on your balance).
4
Generate your coupon
Click the button to instantly create a coupon code.
5
Apply in cart
Copy the code and paste it in your cart before checkout. Done!
Good to know: Coupons have no expiration date. You can use them whenever you want. However, unused points expire after 12 months of inactivity on your account.
Minimum required: You need at least 500 Points to generate a coupon.
MIDI Files
What Is a MIDI File?
MIDI (Musical Instrument Digital Interface) is a universal digital format that contains musical notes, tempo, instruments, and effects. Unlike an audio file (MP3, WAV), a MIDI file doesn't contain recorded sound, but musical instructions.
Key advantages:
- Small file size (a few KB)
- Fully editable (notes, tempo, instruments)
- Compatible with all music software
- Perfect for learning, composing, and performing
Compatible Software
MIDI files work with all professional and amateur music software:
| Type |
Examples |
| DAW (Production) |
Ableton Live, FL Studio, Logic Pro, Cubase, Reaper, GarageBand |
| Notation |
Finale, Sibelius, MuseScore, Dorico |
| Players |
Windows Media Player, VLC, QuickTime, Synthesia |
| Live Performance |
MainStage, Ableton Live, Reason, Band-in-a-Box |
File Format
Our MIDI files are delivered in .mid or .midi format, the universal standard recognized by all software. Just double-click to open them in your default application.
Need help? Most MIDI software has comprehensive documentation. Check YouTube tutorials for your specific software.
Frequently Asked Questions
How do I change my email address?
Log in to
your account and update your information in your profile settings.
Can I get a refund?
Due to the digital nature of our products, we cannot accept returns after download. However, if you encounter a technical problem with a file,
contact us and we'll fix it immediately.
Can I share my files?
Files purchased on MIDIFILES.COM are for personal use only. Commercial distribution or sharing is prohibited by our terms of service.
Do points expire?
Yes, unused points expire after
12 months of inactivity on your account. Make a purchase or log in regularly to keep your points active.
Can I combine multiple coupons?
No, you can only use one coupon per order. Choose the amount that best suits your purchase.
How do I earn Points?
You earn 10 Points per euro on the
total amount paid. The more you buy, the more Points you collect!
Which file format do you deliver?
All our files are in standard
.mid or
.midi format, compatible with all music software on Windows, Mac, Linux, iOS, and Android.
Do you offer licenses for commercial use?
Our MIDI files are for personal use. For commercial licenses (concerts, recordings, broadcasting),
contact us to discuss your project.
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